Support » Plugin: Easy Restaurant Menu Manager » htaccess Causing 500 error

  • Hello,
    My website is continually being downed on a fairly regular basis (~4-5 times a week) by a corrupted htaccess file. This causes it to display a 500 internal server error. Whenever it happens i just replace the htaccess file with the original and it works fine (short term fix).

    The htaccess file seems to get randomly jumbled up a little differently each time it happens. Some times it will simply add an extra ‘>’ and sometimes it will duplicate random chunks of code.

    Seen this issue discussed but no resolutions posted. please let me know what we can do. I am running Easy Restaurant Menu Manager – Extended.
    Hope to hear back from you. Thanks

    https://wordpress.org/plugins/easy-restaurant-menu-manager/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Richard Royal

    (@richardroyal)

    I’ve seen this issue a few times across different plugins and themes.

    I’m not really sure what is causing it because I’ve never been able to reproduce it on dev. This plugin has no reference to that file so it’s probably some weird hosting thing

    The easiest solution is to change the file permissions on the htaccess file. Removing write permissions makes sense from a security standpoint as well. Try 644.

    I’ve had this problem too. I keep getting the letter “s” being added to the last line of the htaccess file causing the site to crash. I can’t seem to find a solution other than to change the file permissions. My theme developer said it’s not them (Modernize – Goodlayers), my dedicated virtual host (MediaTemple) says it’s not them, and so far all the plugin authors say the same. I’ve tried re installing WP, but the problem persists. Let me know Trueimage if you figure it out and I will do the same!

    Plugin Contributor Richard Royal

    (@richardroyal)

    We are not able to reproduce this issue and are still recommending that the server not have write access to the htaccess file. Can you tell me a little more about your hosting platform?

    OS
    PHP Version

Viewing 3 replies - 1 through 3 (of 3 total)
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