htaccess and Error 500 | WordPress.org

Resolved techyfeely
(@techyfeely)

4 years, 3 months ago

Hi,
We have this plugin installed on a multisite server with everything updated. The upload of Articulate goes well and the zip file extracts correctly. The editor block in Gutenberg behaves as expected and we get the package embedded. But, upon vewing the page, we get an Internal server error 500.

The error logs show this: /u02/xxxxx/wp-content/uploads/sites/9/articulate_uploads/.htaccess: Require not allowed here

The htaccess file is created by the plugin and contains this text only:
#allow articulate uploads
<Files ~ “…”>
Require all granted
</Files>
<Files *.php>
Require all denied
</Files>

We are unsure what to do to make this work and appreciate your suggestions and insights.

Thank you!

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Author Brian Batt – elearningfreak.com
(@beeneeb)

4 years, 3 months ago
Hey there! Thanks for taking the time to post all of that information. It makes it much easier to find a solution. I found a similar topic for another plugin & it appears that this should resolve the issue:

https://wordpress.org/support/topic/htaccess-error-require-not-allowed-here/#post-9054683

you have to change your VirtualHost, extending the AllowOverride properties to include FileInfo and AuthConfig.

Another person said:

Details: I simply added “AuthConfig” after the existing “FileInfo”.
```
<Directory "/var/www/html/example.com/public_html">                                   
    AllowOverride FileInfo AuthConfig                                                      
</Directory>
```
If the above doesn’t resolve the issue, please contact me here:

https://www.elearningfreak.com/contact-us/
Thread Starter techyfeely
(@techyfeely)

4 years, 3 months ago

thanks. We did try that with no luck. I’ll go through your contact form.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘htaccess and Error 500’ is closed to new replies.

Tags

In: Plugins
2 replies
2 participants
Last reply from: techyfeely
Last activity: 4 years, 3 months ago
Status: resolved