Support » Plugin: Insert or Embed Articulate Content into WordPress » htaccess and Error 500

  • Resolved techyfeely

    (@techyfeely)


    Hi,
    We have this plugin installed on a multisite server with everything updated. The upload of Articulate goes well and the zip file extracts correctly. The editor block in Gutenberg behaves as expected and we get the package embedded. But, upon vewing the page, we get an Internal server error 500.

    The error logs show this: /u02/xxxxx/wp-content/uploads/sites/9/articulate_uploads/.htaccess: Require not allowed here

    The htaccess file is created by the plugin and contains this text only:
    #allow articulate uploads
    <Files ~ “…”>
    Require all granted
    </Files>
    <Files *.php>
    Require all denied
    </Files>

    We are unsure what to do to make this work and appreciate your suggestions and insights.

    Thank you!

    The page I need help with: [log in to see the link]

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