On my product page, customers can select from 3 different types of attribute to build the look of the custom made product.
Some combinations are not available, and so there is no such product variation. Customers are able to select unavailable option though, and this happen (ignore the first part of the video – I have fixed that random -OR- that I indicate)
Instead of just greying out unavailable options (which would be more efficient because the customer will not have to keep trying combinations to find out if they are possible) it lets you select unavailable attributes, then tells you “”Sorry, no products matched your selection. Please choose a different combination.”.”
Dos anyone know how I can fix this, please?
I’m not a developer, so please consider than before using very technical language. I know enough to add things to functions.php if necessary. 🙂
The page I need help with: [log in to see the link]
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