Support » Plugin: WP GDPR Compliance » How we delete user’s data?

  • Resolved PapGeo

    (@papgeo)


    Hi, does the pluging creates a page/option similar to Data Access Request where the user can request to delete their data?
    How can we delete them? Is anonymization the same?

Viewing 7 replies - 1 through 7 (of 7 total)
  • WordPress 4.9.6 can do it – so upgrade

    WordPress exports and deletes data only for registered users. I don’t have any in my website. This plugin do this for Woocommerce also (which is what I want), which WordPress does not.

    Plugin Author Van Ons

    (@van-ons)

    @papge Yes a page is created containing a shortcode allowing visitors to request their data. They receive an email with a link to view their data and they can then proceed to ask for deletion.

    When you take care of a request like that (2 clicks) the data will be anonymised. So for example a WooCommerce order will still be there but it will not contain any personal data as it is replaced by things like ‘FIRST_NAME’ etc. etc.

    Hello,
    in your backend I can see the list of request received, but how can I delete or anonymize data?
    thank you

    Plugin Author Donny Oexman

    (@donnyoexman)

    You should see a “Manage” link at the “Request to process” column. If it does not, that means you haven’t received any deletion request yet, which is a good thing 🙂

    Hi @van-ons

    I did a test and show me FIRST_NAME, etc.
    What you are saying that anonymization is the same with deletion?
    I’m asking if there is an option for the user to request deletion, not anynymization.

    I think we should have a page/form to delete straight the user (not only one to anonymize them). Am I right or not understanding it well?

    • This reply was modified 1 year, 3 months ago by  PapGeo.
Viewing 7 replies - 1 through 7 (of 7 total)
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