Support » Fixing WordPress » How to view video files on WordPress site with *.MOD, *.MPG, *.MOV, *.3GP extens

  • WordPress site, Basic theme.

    You need a plug-in to view video files with *.MOD, *.MPG, *.MOV, *.3GP extensions on the site.

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  • Playback of the above-mentioned video files must be supported by the browser. By the way, mov files are supported by all of them, and inserting them into a content using the Gutenberg editor also works without any problems.

    If it doesn’t work for you, please show the page in question. Then we can judge what exactly the problem is.

    Thread Starter WP_8


    I can take screenshots.

    Video files with *.avi and *.mpg extension cannot be viewed in the browser.

    How to solve this issue with plugins or without?

    • This reply was modified 1 year ago by WP_8.


    Convert the video files to mp4 before inserting them into wordpress. This is the most common video format, compatible with all recent browsers, including mobile devices.

    Or upload the videos to a video platform of your choice (Youtube for example) and then embed the video from there.

    Thread Starter WP_8


    Here is a list of accepted file types:

    .mp4, .m4v (MPEG-4)
    .mov (QuickTime)
    .ogv (Ogg)
    .3gp (3GPP)
    .3g2 (3GPP2)

    A simple SDcopy program makes files from mod – mpg (mpg = mod) very quickly.

    If the video file with the avi, mov, mpg extension does not open, then this is a problem that needs to be solved.

    Write if you know how to do it.

    Or to whom to write, to whom to turn for help, perhaps the WordPress developers missed something.

    P.S. Video hosting is not used. In addition to mp4, there are many other options for saving video files.

    • This reply was modified 1 year ago by WP_8.


    The link you mentioned describes functions that WordPress.COM provides. You are here in the forum of the software that can be downloaded at WordPress.ORG. Please note the difference as described here:

    Also, I may not have been clear about the support earlier. Support for certain video formats is provided by browser manufacturers. A Firefox sometimes supports different formats than a Chrome browser. Uniform for all is the already mentioned mp4 format, which I also mentioned as a recommendation for videos. WordPress as software cannot influence this support by the browsers in any way. You only have the possibility to store video files that your visitors can play in their browser. Whether they can do that depends on the video format you use and the browser the visitor uses. Again, mp4 videos are most likely to be supported in most browsers.

    So I can only repeat my two options above:

    Convert the videos to mp4 files and embed them into the web page.
    Or use a video platform like Youtube that does it for you.

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