• Resolved gheebuttersnaps

    (@gheebuttersnaps)


    Hey,
    We switched from Contact Form 7 to Caldera a few weeks back. Mostly, because Caldera Forms allows an e-mail confirmation (double opt-in) before sending a message. We use Caldera Forms as registration forms for our alumni association.

    Today I found, that the table ‘wp_cf_form_entries’ in the database contains several entires with the status ‘pending’. I assume these are either incomplete forms or forms where the email confirmation link has not yet been clicked. However, these entries cannot be found in the table ‘wp_cf_form_entries_values’.

    I’m now wondering how I can look at these data? They have to be stored somewhere else until the confirmation link is clicked. I cannot find it in the file system or in the database.

    Also: Is there a way to resend the validation e-mail?

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter gheebuttersnaps

    (@gheebuttersnaps)

    I guess I was wrong. Sorry for double posting.

    Unconfirmed entries are not saved as pending in the database. So, I am wondering: Where is the data until the submission is confirmed? Also: Is there a way to resend the validation e-mail?

    Plugin Contributor christiechirinos

    (@christiechirinos)

    Hi Ghee,

    I think you are asking a question about Verify Email for Caldera Forms.

    All support requests relating to any of the premium add-ons that exist that work alongside Caldera Forms Free must be submitted through Priority Support on our website at calderaforms.com/support. This is a rule of WordPress.org (see https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products) as well as the business model by which we are able to provide a free, fully featured form builder plugin to you and over 100,000 other WordPress users.

    Thanks for understanding, and we’ll get to the bottom of your issue in 1 business day or less in Priority Support.

Viewing 2 replies - 1 through 2 (of 2 total)
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