Support » Plugin: WooCommerce » How to update stock and Price from products import

  • Resolved frances2823



    I am testing woocommerce for a customer need.
    For the moment I have only one existing product, and it’s a simple product.
    I made a products export, so I have the csv file.
    I’ve changed the regular price and the stock quantity in the csv.
    I’ve imported the csv in the products import, checked the update on existing products, mapping is based on the ID, the import is successful.
    But when a check my product, nothing is changed, still the same price and stock quantity.
    Am I doing something wrong ?
    I have both up to date version for WP and woocommerce(5.3 and 4)

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  • Plugin Author Automattic


    Hey there!

    It sounds like you are doing everything right, so I would recommend checking if your site is cached, or something similar that might be preventing you from seeing it updating.

    You can also send a link to your CSV file if you want us to have a look at it.

    Hopefully that helps! Have a great one!

    Plugin Support Shaun Kuschel a11n


    Automattic Happiness Engineer

    Since we haven’t heard back from you in a while, I’m going to go ahead and close out this thread. However, if you need any further assistance after checking to see if caching could be the problem, feel free to create a new thread and include a link to the CSV you’re using and we’d be happy to take a look. Thanks!

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