• Resolved cirrus123

    (@cirrus123)


    You guys have details on how to collect details – how do we provide people an unsubscribe link? Is there a way to remove/alter a person’s record/entry using one?

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Rahul Das

    (@testerrahul)

    Hello there,

    We do not have such features as this is a form plugin. You may need to use a CRM plugin for such automation. Also, we have auto delete entries after a particular days, but it will not work based on the unsubscribe link.

    Thank you

    Thread Starter cirrus123

    (@cirrus123)

    Okay. Programmatically, how can I update an entry? What option/field do I update if I want to create my own unsubscribe link?

    In essence, according to my original question, how do I amend an entry programmatically if I have the submission ID?

    Plugin Support Rahul Das

    (@testerrahul)

    Hello there,

    Usually a form plugin records form submissions, sends the data through email notification or other integrations and webhooks. No form plugins maintain any email campaigns and hence, they don’t have any option to unsubscribe. Such campaigns are maintained by a CRM plugin and the unsubscribe feature is also maintained by them.

    To amend a submission, you can do this from the backend, but you may need custom development for this if you wish to do this programmatically.

    Thank you

    Thread Starter cirrus123

    (@cirrus123)

    Are you not comprehending what i’ve now twice asked you?

    What is the exact way to access an entry programmatically? I dont’ want to have to open up your plugin and dig for the code myself.

    Which option or entry is it that I can update? what meta?

    Plugin Support Rahul Das

    (@testerrahul)

    Hello there,

    Usually, the only way to edit the entry from a specific Form entry section. Also, you can try to customize from the database of your site. But it’s a risky process.

    In the wp_fluentform_entry_details table, you will find the form entry as sorted table data.
    In the wp_fluentform_submissions table, you will find all the details in JSON format.

    Regarding your use case, you can follow the EntryEditor.php file. Fluent Forms manage entry update through this file.

    File Path: plugins/fluentformpro/src/classes/EntryEditor.php

    Thank you!

    Plugin Support Rahul Das

    (@testerrahul)

    Hello there,

    Following up on the topic, have you reviewed the last response provided by me? If so, would you please let me know your thoughts regarding this?

    Thank you

    • This reply was modified 5 months, 1 week ago by Rahul Das.
Viewing 6 replies - 1 through 6 (of 6 total)

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