Plugin Support
Saransh
(@saranshwpm)
Hi,
Thank you for testing version 5 and sharing your questions!
1️⃣ Removing a storage option: Currently, deselecting storage options isn’t working as expected. This issue has been reported to our development team for review.
2️⃣ Backup file format: If you select both File and Database, they will be included in a single ZIP file. However, if they are scheduled at different times, they will run as separate backups, each creating its own file.
3️⃣ Running backups via external link: This functionality is not available yet, but we are working on bringing it back.
4️⃣ Custom naming for .sql files: At the moment, there is no built-in option to rename the .sql file. However, you can apply a custom filter to modify the filename manually.
If you’d like to give the file a visible name, you can add this snippet to your theme’s functions.php file:
function backwpup_generate_dump_filename($content){ return "my-database-backup.sql"; } add_filter('backwpup_generate_dump_filename', 'backwpup_generate_dump_filename');
We appreciate your feedback and patience as we continue refining the experience! Let us know if you have any other questions.
Best regards,
The BackWPup Team
Thread Starter
Asif
(@asifanwar451)
Hi Saransh,
Thanks for the response. I’d like to give additional feedback/suggestion regarding #2,
If the UI provides separate options to select and schedule files and DB, for me, having both in a single zip is not very intuitive. It would be better to have these three options in the UI,
- Files
- Database
- Files and Database
Keep up the good work.
Regard,
Plugin Support
Saransh
(@saranshwpm)
Hi,
Thanks again for the thoughtful feedback—and good news: we’ve heard you, and what you’re asking is already possible in version 5.1!
You can now create multiple backup jobs with different configurations. So you can set one job for Files, another for Database—each with its own schedule, storage, and title. It’s fully flexible again, just like many users wanted.
We’d love for you to give it a try and let us know how it goes. If anything still feels off or confusing, feel free to reach out—we’re here to help.
And if the latest update improves your experience, we’d really appreciate a review update too 😊
Best regards,
Thread Starter
Asif
(@asifanwar451)
Hi @saranshwpm
Any update on these issues,
1- Currently, I have two storage options selected, s3 and local. How do I unselect/remove one of them? Ctrl+Click doesn’t work – it just opens the option details
2- How to run the backup process using an external link?
Cheers,
Asif
Plugin Support
Saransh
(@saranshwpm)
Hi Asif,
Thanks for following up!
- Unselecting a storage option — This is now possible in version 5.2.2. You can deselect “Website Server” or any other selected destination by simply clicking on it again (no need for Ctrl+Click).
- Running backups via external link — This feature is still under discussion internally. It’s not available in the new UI yet, but we’re actively evaluating how to reintroduce it in a future update.
Let us know if you need help with anything else!
