Support » Plugin: Quick and Easy FAQs » How to uninstall plugin, leaving no trace

  • Hello there!

    Hope you’re having a good day.

    I installed the Quick and Easy FAQs plugin, as recommended by WPBeginner, and Post Types Order plugin.

    Unfortunately, after install I noticed some strange things happening when I tried to edit/save this and other pages of my site. (List at foot of page).

    I have deleted the Post Types Order plugin after speaking with the developer for a proper uninstall, and now I need to uninstall the Quick and Easy FAQs plugin in full.

    I need to delete plugin, but I want to also delete any data and settings (full removal).

    Please can you tell me if your plugin generates it’s own: files, tables and / of shortcode?

    Hope to hear from you soon – thank you.

    Amy

    PROBLEMS:

    1) The formatting bar for the WP page distorted and jumped around, i.e. sometimes instead of being at the bottom it appeared halfway through the page, obscuring the text. Sometimes the page ‘flickered’. I’ve never seen this before and it’s quite hard to describe what I mean.

    2) I could not save any WP pages within my site, even ones without Post Types Order plugin. When I tried I got a red bar that said “Update failed”.

    3) I disabled both plugins and deleted the FAQs page (where I used the plugins + shortcode). Sadly, the install seems to have messed something up throughout my website as there immediately appeared to be a conflict on existing pages, i.e. pages I’d created and edited weeks before. They will not save at all, unless I remove the shortcode for my social media plugin [DISPLAY_ULTIMATE_PLUS] from every page. This did not happen before.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    I am sorry to hear that.

    Our plugin is properly tested and we are using in many of our own products but we never face the issue like this.

    About the database and files, if you delete the plugin then it removes the files automatically also our plugin does not create any extra tables.

    Let me know if there’s anything else I can do for you. I’m happy to help.

    Thanks & Regards,

    AGstar2013

    (@agstar2013)

    Thank you very much for your reply Sungraiz.

    I will delete and investigate other reasons for the problem.

    Appreciated.

    Usman Ali Qureshi

    (@usmanaliqureshi)

    Hi @agstar2013,

    Please take your time with it and let us know if you face any further issues and we will be happy to help.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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