Plugin Contributor
James Huff
(@macmanx)
Volunteer Moderator
If Jetpack is not installed in the Plugins section of your Dashboard, then it is not installed.
The banner you see if coming from WooCommerce and typically means you’re using a WooCommerce feature or add-on which requires Jetpack.
The notice can be dismissed via a small ‘x’ at the top-right of the notice.
Thank you very much for your speedy reply.
I didn’t notice that Woocommerce had installed other add-ons!! Not happy as i did not request them nor want them. Will be contacting them
Unfortunately, there is no closing cross on the banner, no way to dismiss it at all
Plugin Contributor
James Huff
(@macmanx)
Volunteer Moderator
Would you please use https://snipboard.io/ to share a screenshot of the banner you’re referring to?
Thanks. I totally removed woocommerce in order to remove it.
Plugin Contributor
James Huff
(@macmanx)
Volunteer Moderator
Ok, then it sounds like you may have been trying to use something in WooCommerce that required the Jetpack plugin, hence the persistent banner.
Hi James
I had the same problem and read the above comments, which made me find the cause of the of the persistent banner.
It comes with the Woocommerce services, where it is a part of the service – hence the missing cross top right.
https://snipboard.io/9ikHtu.jpg
Deactivate and delete Woocommerce services – move on.
Best, Susanne
Plugin Contributor
James Huff
(@macmanx)
Volunteer Moderator
Ah yes, that’s because the plugin named “WooCommerce Services” requires Jetpack: https://wordpress.org/plugins/woocommerce-services/
So, the alert is there and cannot be dismissed because WooCommerce Services cannot be used without Jetpack.
To dismiss the alert, either install Jetpack so you can use WooCommerce Services, or delete WooCommerce Services.
You do not need to delete the WooCommerce plugin, only the WooCommerce Services plugin. The WooCommerce plugin does not require Jetpack.
