how to unblock IP and IP subnet

Resolved glouton
(@glouton)

3 years, 3 months ago

Hello,

I have some IPs in these states :
IP subnet blocked – Limit on login attempts is reached
Attempt to log in with non-existing username – IP address is locked out

I’d like to unlock theses IPs but the Lockouts tab is empty.
Shows 0 and “No lockouts at the moment. The sky is clear.”

What’s going on?
Are these IPs not really locked out?
If they are, how can I unlock?

Any advice, help or tip would be nice.

Best regards,

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author gioni
(@gioni)

3 years, 3 months ago

Hi! Where do you see those IP addresses? All currently locked out IP addresses are shown on the Lockouts tab.

Thread Starter glouton
(@glouton)

3 years, 3 months ago

Hello,

I can see these IP addresses on the dashboard tab or activity tab.

Right now I have two new locked out IP addresses (and only two) that do show on lockouts tab, but still not the others.

https://mega.nz/file/0nIjFQ6Y#g7IkCvZ4MqmQTPITmjbvf1TanFZJdEPsforbTlpJHiw
https://mega.nz/file/crJlmaQa#rCNE1LbiUf_tIqqm8yEMOcrHWB7v4UM6yD8nBTXVVFE

Plugin Author gioni
(@gioni)

3 years, 3 months ago

Click the “IP blocked” button on the Activity tab to see the history of all lockouts. I think this makes things clear.

Thread Starter glouton
(@glouton)

3 years, 3 months ago

Hi there,

Thank you for you new answer and helping to sort this out.

If I click the “IP blocked” button on the Activity tab the I have a list of IP addresses with “IP subnet blocked” written in white on red background in the “Event” column + the reason.

But the Lockouts tab is still empty (empty again even) and, as a result, I still can’t find a way to unblock any of the IP address.

https://mega.nz/file/cnxBGCbC#SPfrRbr16QVJ3HSsUZ4HGqb_9m9V-Gb-YjzMnw6Iwts

Regards,

Thread Starter glouton
(@glouton)

3 years, 3 months ago

Wait… I think I’m being stupid here.

It’s all because IP is blocked (or locked out) for 60 minutes only, as per the settings. Then it’s automatically unlocked. Isn’t it?
And I can still see “blocked” in Activity tab because it’s a log.

Sorry, I was overthinking something obvious.

Plugin Author gioni
(@gioni)

3 years, 3 months ago

Yes, after the specified number of minutes, IP addresses are unlocked automatically. On the Activity tab, you see historical records. It’s that easy.

Thread Starter glouton
(@glouton)

3 years, 3 months ago

How silly of me!

Thanks for your time.

Viewing 7 replies - 1 through 7 (of 7 total)

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