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How to trigger Auto-Response Emails with Salesforce API plugin

  • We have a client who is currently using Salesforce on their new WordPress Site. Prior to the new site, they set up Auto-Response rules that were working on their old site.

    After building a new website, we are successfully able to post web-to-lead submissions; however, the auto-response emails are not triggering.

    Based on what I’ve learned, it seems that any custom API calls to SalesForce will not fire off these auto-response triggers.

    1) When creating SalesForce feeds in Gravity Forms, I set up the Salesforce Object to ‘Lead’. Does the API make an HTTP post to https://www.salesforce.com/servlet/servlet.WebToLead?encoding=UTF-8 ? Or is it posting to Salesforce using a different method?

    2) Is there a way to modify the plugin to pass on the function triggerAutoResponseEmail OR can we create a hidden field in Gravity Forms that will make the triggerAutoResponseEmail true in the API?

    -Todd

    http://wordpress.org/plugins/gravity-forms-salesforce/

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