We have a client who is currently using Salesforce on their new WordPress Site. Prior to the new site, they set up Auto-Response rules that were working on their old site.
After building a new website, we are successfully able to post web-to-lead submissions; however, the auto-response emails are not triggering.
Based on what I've learned, it seems that any custom API calls to SalesForce will not fire off these auto-response triggers.
1) When creating SalesForce feeds in Gravity Forms, I set up the Salesforce Object to 'Lead'. Does the API make an HTTP post to https://www.salesforce.com/servlet/servlet.WebToLead?encoding=UTF-8 ? Or is it posting to Salesforce using a different method?
2) Is there a way to modify the plugin to pass on the function triggerAutoResponseEmail OR can we create a hidden field in Gravity Forms that will make the triggerAutoResponseEmail true in the API?