Support » Plugin: WooCommerce » how to stop woocommerce from sending emails when order status is changed?

  • Resolved BlooDStrikeR

    (@bloodstriker)


    how to stop woocommerce from sending emails when order status is changed?
    i did stop it from the visual interface, but it wont work – it keeps sending emails :(.
    there is something wrong and buggy with this woocommerce and its irritating.
    Can you please tell me some hook code or some php code that i can copy into my functions.php file and that it can stop the sending of emails when order statuses are changed and to send emails only when there is a new order (1 email only for each order, not to send mails after that first one).
    ?
    Please help me, i really can’t figure it out , ive tried everythig :((.
    thanks!

    https://wordpress.org/plugins/woocommerce/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    You can disable certain emails at WooCommerce > Settings > Emails.

    An email is sent to you, the admin, for every new, cancelled, or failed order.

    And email is first sent to the customer for on-hold or processing order statuses. Then one is sent when the order is completed.

    The are also emails for refunds, customer notes, password resets, and new accounts.

    But how to stop the emails from changing the on-hold or processing order statuses and keep the one from the new purchase order?
    I need to stop all the emails but the furst one, so i am aware some1 needs my attention.
    Thanks in advance for the help, hope you can direct me to the right spot.
    Its really frustrating and hard 🙁

    I have the same request from our Client..
    They keep thinking they are getting new orders when they change status and want to stop this.
    Is there any options to stop these admin emails on Status changing to Completed?

    Any updates on this issue? My client has the same problem..

Viewing 4 replies - 1 through 4 (of 4 total)
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