Title: How to solve Credential Wrong Error?
Last modified: August 21, 2016

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# How to solve Credential Wrong Error?

 *  Plugin Author [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/)
 * (@smackcoders)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/how-to-solve-credential-wrong-error/)
 * We found that in some rare cases from users report, when to many oauth tokens
   are created and exceeds the API limit set by zoho. Which in turn returns Wrong
   Credential error. This can be fixed by deleting some of the oauth tokens manually
   in your zoho account here – [https://accounts.zoho.com/u/h#setting/authtoken](https://accounts.zoho.com/u/h#setting/authtoken)
   >> MyAccount >> Settings >> Active Auth Tokens.
 * Also ensure to follow these simple steps properly
 * 1) Got to Settings Page , Enter Username , Password and click “Authentication
   Key”, The “Authentication Key” will be automatically generated.
 * 2) Save Settings.
 * 3) Click on “Fetch CRM Fields” This action will fetch the crm fields from the
   zoho crm.
 * 4) Now go to “Lead Form Fields” or “Widget Form field” select the fields you 
   want to display, and click “Save Field Settings”.
 * 5) And use the short codes according to your needs.
 * [https://wordpress.org/plugins/wp-zoho-crm/](https://wordpress.org/plugins/wp-zoho-crm/)

The topic ‘How to solve Credential Wrong Error?’ is closed to new replies.

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## Tags

 * [login failed](https://wordpress.org/support/topic-tag/login-failed/)
 * [soap](https://wordpress.org/support/topic-tag/soap/)
 * [solution](https://wordpress.org/support/topic-tag/solution/)

 * 0 replies
 * 1 participant
 * Last reply from: [Smackcoders Inc.,](https://wordpress.org/support/users/smackcoders/)
 * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/how-to-solve-credential-wrong-error/)
 * Status: not resolved