Support » Plugin: WooCommerce Payments - Fully Integrated Solution Built and Supported by Woo » How to set up automatic refund in WooCommerce Payments ?

  • Resolved capguy

    (@capguy)


    Hello,

    Great moment of loneliness when I realized that my refunds are configured in “manual”, when I would like them to be automatic… And especially when I have not (but then absolutely not) found how to configure them in automatic mode !

    Could a knowledgeable and charitable, compassionate, and full of benevolent pity soul, tell me how to proceed to do this please?

    Thanks !
    Woo Sincerely,
    Guy

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Igor H woo-hc

    (@ihereira)

    Hello,

    I would like them (refunds) to be automatic

    how to configure them (the refunds) in automatic mode

    To clarify, can you tell me how you would like the automatic refund? I mean are you adding a button (or functionality) on the orders for your customer to request a refund?

    Please let us know.

    Thread Starter capguy

    (@capguy)

    Hello,

    Thanks for your answer !

    No no no, not on the customer side, but on the admin dashboard one :
    for now, I have only the [Refund manually] button,
    and not the [Refund via tripe] one,
    so I need it like shown in the help here :
    https://woocommerce.com/document/woocommerce-refunds/#refund-policy-howto:~:text=Select%20%E2%80%9CRefund%20%24XX.XX%20via%20%5Byour%20gateway%5D%E2%80%9D.

    I apologize for my explanations not in fluent English, hoping this will clarify my says.
    Thank you very much for your time trying to understand me !
    Cordially,
    Guy

    Thread Starter capguy

    (@capguy)

    UPDATE : My big apologies !

    I just saw the button automatically comes in “automatic refund” when we complete the refund form, which I hadn’t tried yet !

    So now I have not this issue anymore, since the refund systems seems to work as it should work (not like me nor my understanding 😉 )

    Many thanks for your kindness and not having me feeling alone,
    Cordially,
    Guy

    Plugin Support Rafy a11n

    (@nawaz0705)

    Hi @capguy

    I just saw the button automatically comes in “automatic refund” when we complete the refund form, which I hadn’t tried yet !

    So now I have not this issue anymore, since the refund systems seems to work as it should work (not like me nor my understanding 😉 )

    Thank you for letting us know that the refund system is working as expected for you. 🙂

    I am marking this thread as resolved, but please let us know if any additional issues arise!

    Have a great day!

Viewing 4 replies - 1 through 4 (of 4 total)
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