Support » Plugin: WooCommerce » How to set default order status to on hold

  • Resolved Arul Prasad J

    (@arulprasadj)


    hi

    default order status is processing but I want ‘on-hold’ when I update by thankyou page hook it’s update the status but I am receiving two mails first processing and second on-hold but I only want on-hold not processing. Is that possible to set default order status on-hold.

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  • Plugin Support maykato

    (@maykato)

    Hello,

    You can change the default order status by adding some code. Here is the instruction page: https://docs.woocommerce.com/document/automatically-complete-orders/

    In your case, you’d need to change the “Completed” status to be “on-hold.”

    I hope it helps.

    Thread Starter Arul Prasad J

    (@arulprasadj)

    But I am receiving two emails first processing and second on-hold but I only want on-hold email to be sent first, not processing.

    Plugin Support maykato

    (@maykato)

    Hello,

    Are you using an email plugin? I’ve tried the code on my test site, and it only sends one thank you email to customer upon receiving an order.

    Plugin Support maykato

    (@maykato)

    Hi @arulprasadj

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.

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