Zopim Live Chat
[resolved] How to set default name/email (3 posts)

  1. Lydia
    Posted 1 year ago #

    When viewing the widget on the site, there is a name and email filled in as the default in order to leave a message. I want to change or remove this default name and email since it is the email of a former developer of the website. I can't find in the settings anywhere how to change this. Please advise.


  2. bencxr
    Plugin Author

    Posted 1 year ago #

    Hi Lydia,

    You can easily remove the those fields from the chat widget. Please navigate to Widget > Forms > Pre-Chat Form and switch it 'OFF'.

    Please let us know if you encounter any problem here or chat with our customer advocates on our website :)

    Best Regards,
    Team Zopim

  3. Lydia
    Posted 1 year ago #

    Thank you!

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