Support » Plugin: Kiasa UPI Payment Plugin for WooCommerce » How to send the QR code in On Hold woocommerce email?

  • mjunes

    (@mjunes)


    Hello,

    First of all this is a fantastic plugin. However, I’m facing a drawback. Look at this scenario: Once the QR code is generated, if the user navigates to a different page without making the payment, then the user loses the ability to pay for the order permanently. So I think sending the QR code with the On Hold woocommerce email will solve this issue. By doing this the customer can pay later if he/she accidentally navigates to a different page during payment. Also, this can enable the customer to pay at his/her convenience.

    How to achieve this?

    Thanks in advance.

Viewing 6 replies - 1 through 6 (of 6 total)
  • mjunes

    (@mjunes)

    Also, the QR code fails to generate on mobiles. Instead a link is generated which on clicking opens up “Paytm” on iPhone.

    Plugin Author upiplugin

    (@upiplugin)

    Dear @mjunes,

    Thanks for feedback and support.

    We will add the feature of sending QR code in woocommerce email to the customer and release it in next version.

    Regarding your second feedback, it was by design that QR code comes in desktop and UPI apps open in mobiles. It will be difficult to scan the QR code in a mobile with another mobile. If you have a use case, kindly let us know, we will consider

    Warm regards
    raj

    mjunes

    (@mjunes)

    Hello again,

    I agree that it will be difficult to scan the QR code in a mobile from another mobile. If only clicking the link gives us the option to open our favourite payment app instead of just Paytm (in iPhones, seems to be working fine on android devices). If you could fix that iPhone issue, it would solve everything.

    Also, sending the UPI payment link directly in the woocommerce on-hold email and urge the users to make the payment will address the issue of users accidentally navigating to another page during payment. Because they will be able to make the payment at their convenience from the link sent through the email.

    So as of now fixing the iPhone issue and sending the UPI Payment link in the woocommerce on-hold email seems to be the only way for this to work flawlessly across all devices.

    mjunes

    (@mjunes)

    Hello @upiplugin,

    Did you get a chance to look into it? Looking forward for an update. Thanks in advance.

    Hello, @upiplugin i think the we can send QR code in email if used Google Charts API for generating QR code instead of JavaScript. Then we can add QR code as image.
    You can check this link for example : https://chart.googleapis.com/chart?cht=qr&chl=upi://pay?pa=khojinet@upi%26pn=KHOJINET%26am=10%26cu=INR%26tn=JustForFun&chs=350&choe=UTF-8

    I just added my details in the url and got the QR code for it. This method is quite easy.

    Plugin Author upiplugin

    (@upiplugin)

    Thank you, this works too!

Viewing 6 replies - 1 through 6 (of 6 total)
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