Support » Plugin: User Role Editor » How to select non user

  • Hello

    I have create two users that is Standard user and Professional user, I have add payment method in professional user. suppose if any user register with professional user and by mistake if payment failed user stored as subscriber in workpress backend user list.

    I know i have checked plugin configuration. Like if Professional user not pay then it automatically stored as subscriber. This configuration found in Setting–>User Role Editor–>Default Role. (subscriber)

    So can you please help me that if any user register with professional user and by mistake if payment failed then user not stored in wordpress backend

    or

    Need to change Primary default role: like none

    Please help me

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Vladimir Garagulia

    (@shinephp)

    Default role is really WordPress own option: “Settings->General->New User Default Role”. WordPress can not register new user without role.

    Workaround – create an empty role, name it like ‘no_role’ and select as a default one. Then new user who did not pay for some reason will get default role ‘no_role’ instead of subscriber.

    Or revoke a role from such users manually – assign ‘No role for this site’ via user profile.

    Okay thank you but if user register as Professional user and if payment failed then they store as ‘no_role’ as you mention but it stored in backend 🙁

    So now same user like who are register with professional user and payment fail then it store in backend like ‘no_role’ now all information stored like username , email etc. so how same user create as professional user ?

    Plugin Author Vladimir Garagulia

    (@shinephp)

    It’s more question to your membership plugin (or other which manages payment), why it processes failed payment this way and how to overcome this.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘How to select non user’ is closed to new replies.