Support » Plugin: Strong Testimonials » How to scroll to testimonials’ top or use lightbox

  • Resolved chaneswin

    (@chaneswin)


    Is it possible to add lightbox to testimonials read more? I found even pro version don’t have this feature.
    My customer said after reading and press show less, it scrolls to next section however she wants it back to testimonials’ top so she can continuously read the next one. I temporary disable show less function, but it still scrolls to the next section after auto height adjusted .
    Or any other advice? Thanks a lot.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter chaneswin

    (@chaneswin)

    And when the long testimonial slides and stay right, it sometimes cannot expand. To be more precise, it expands only text but text cannot show completely.

    Plugin Support mplusb

    (@mplusb)

    Hi @chaneswin,

    Thank you for reaching out to us!
    At the moment you cannot open the read more into a lightbox, however it is a great suggestion that we already have on our roadmap. We hope to implement it in a future update.

    As for the slider, I checked your page and the read more/show less seems to be working correctly. I was unable to replicate the issues you described. When I click ‘show less’ it show the excerpt again, it does not move to the next slide.
    Are you still having those issues? If yes, can you please let me know what browser are you using?

    Warmly,
    Mihaela

    Thread Starter chaneswin

    (@chaneswin)

    Yes it does not move to the next slide when click ‘show less’ ,but it not show the excerpt again sometimes. I use Chrome version 87.0.4280.141 (incognito window) and also I clear cache.

    Plugin Support mplusb

    (@mplusb)

    Hi @chaneswin,

    I just checked on Chrome as well and I am still unable to replicate that same behavior.
    I made a small screen recording: https://www.dropbox.com/s/0veoxqp4m2d32vg/Screen%20Recording%202021-01-21%20at%2013.30.58.mov?dl=0

    Is it possible to send over a screen recording with the issue? Maybe I am missing or misunderstanding the issue?
    Thank you!

    Warmly,
    Mihaela

    Thread Starter chaneswin

    (@chaneswin)

    Hi @mplusb
    Screen recording shows ‘show less’ not working:
    https://www.dropbox.com/s/m7ofvorlk3wwdiu/20210125.mp4?dl=0

    Plugin Support mplusb

    (@mplusb)

    Thank you for sending the link!
    I am so sorry, but we are unable to replicate that issue. All our ST team went to that site and tried it on different computers and browsers (including Chrome) and it works well every time.
    If you try it on a different computer does it still happen? Or another browser?

    Warmly,
    Mihaela

    Thread Starter chaneswin

    (@chaneswin)

    Thanks for telling that. Maybe the problem is on my computer because same issue occurs on all browsers Chrome, firefox, Edge. But it works fine on a different a computer.
    So I think I can just ignore this problem.

Viewing 7 replies - 1 through 7 (of 7 total)
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