Support » Plugin: WooCommerce » how to save very large JPGs as Downloadable products

  • Resolved SRD75

    (@srd75)


    A client would like to be able to sell digital copies of her artwork for download and print by her customers.

    The scanned JPGs are 9933 x 7016 pixels in size.

    When I upload these files to the Product Data / Choose File, it defaults to the “filename-scaled.jpg”, and there doesn’t seem to be any way to select the original file, even though it is listed as being present:
    https://www.sadikstitch.online/wp-content/uploads/2020/07/img.png

    How do I make WooCommerce deliver the original unscaled image when the product is purchased?

    Thanks,
    Steve

Viewing 4 replies - 1 through 4 (of 4 total)
  • Can you store them on an external service like Google Drive and have the download link to that?

    Plugin Support Phil

    (@fullysupportedphil)

    Automattic Happiness Engineer

    WordPress will automatically resize images that you upload to optimize them for the web. That is not a function of WooCommerce.

    This can be confirmed in the screenshot you shared that shows a much lower resolution for the file.

    You can either bypass that (through custom code or third-party plugins), or you would want to manually upload your files to your server by FTP. Another option, as stated above, is to serve the files remotely.

    A popular way to sell artwork is to use something like the Amazon S3 Storage plugin. You can then host the original full resolution images on Amazon and securely serve them to clients. This prevents people from sharing a download link to people that haven’t purchased (as would be the case with a Google Drive link).

    How do we bypass the image resize please?

    Plugin Support Phil

    (@fullysupportedphil)

    Automattic Happiness Engineer

    @srd75 as I mentioned in my previous reply, you would need to either add custom code to your site or find a third-party plugin that adds that functionality.

    WooCommerce does not have any features to prevent WordPress from doing this.

    There seem to be several third-party plugins on WordPress.org/plugins that disable the image resizing functionality.

    I can’t recommend any as these aren’t made by us and I have no experience with them.

Viewing 4 replies - 1 through 4 (of 4 total)
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