Support » Plugin: Online Backup for WordPress » How to restore decrypted backup

  • asp24



    Thanks for your plugin, it seems like it works really well, but hopefully you can help me.

    So basically My blog incurred a fatal error, i think it may have been due to some files being moved. I could still access the so i downloaded the plugin and backed up the database and the filesystem. i also backed up the files using filezilla. I downloaded the encrypted file and then re installed wordpress which got rid of the fatal error but i would now like to restore my blog to the way it was before.

    I have decrypted the file as well using the plugin installed on the new wordpress. I was just emailing to ask if you could help me restore my blog to the way it was before i got the system error, i.e. restore formatting, posts and images etc. I am not sure what to do with the decrypted back up file.

    I have emailed my password to your support email address.

    Thanks for any help in advance

    Kind Regards

    Ajit Singh

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  • Plugin Author Online Backup


    Hi Ajit,

    Do you have access to phpMyAdmin for your web server?
    When you reinstalled WordPress did you use the same database name, database username and database password?

    I can’t login and do things for you I’m afraid but I can offer some advice but it is completely without warranty.



Viewing 1 replies (of 1 total)
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