• Resolved Removed Account

    (@ivanchak0801)


    Hello, I just started to work on my own little testing eStore by using this theme. When I was working on the Home page, and tried to change the background picture of the “Welcome” section. It worked, the picture appeared underneath the “Welcome”. But then i accidentally clicked on the “Edit with Elementor”, all the sudden, all the products that I added and put on the Home page is gone. And I can’t get it back to how it was. I tried to retrieve the backup, but it does seem work. I’m wondering if I could have it fix or reset? I also tried to delete the theme and reinstall it. But it has some kind of backup files which doesn’t create a original design for me.

    Really appreciate you guys help. I’m so confused now.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    Hey @ivanchak0801 – To be honest, I’m not entirely sure how to convert back once you’ve use Elementor. I think that’d be more of a question for the Elementor team. Here’s a link to their documentation: https://docs.elementor.com/ – it’s a matter of just reverting back and using the default text editor in WP rather than their page builder, but I’m not entirely sure how they do that.

    Thread Starter Removed Account

    (@ivanchak0801)

    Thanks a lot. I will try to ask them. But the thing is I don’t entirely sure the Elementor caused this problem.

    Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    Hey @ivanchak0801 – the easiest way to test that would be to disable the Elementor plugin and see if that still causes issues on your homepage. Do you have a link to your site?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘How to reset the Home Page’ is closed to new replies.