Title: How to Request Support
Last modified: May 7, 2026

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# How to Request Support

 *  ResolvedPlugin Author [Kevin Pirnie](https://wordpress.org/support/users/kevp75/)
 * (@kevp75)
 * [3 days, 5 hours ago](https://wordpress.org/support/topic/how-to-request-support-2/)
 * If you have issues and need help, the best way anyone can help you is if you 
   post all pertinent information with your help request.
 * At the very least, you need to let us know what version of WordPress Core you
   are on, and what version of the plugin you are on.
 * Other helpful information is the web browser and version you are using, what 
   OS are you running, and posting a debug.log ([https://www.google.com/search?q=how+to+enable+wordpress+debug+log&oq=how+to+enable+wordpress+debug+log&aqs=edge](https://www.google.com/search?q=how+to+enable+wordpress+debug+log&oq=how+to+enable+wordpress+debug+log&aqs=edge)..
   69i57j0i22i30j0i390.7903j0j1&sourceid=chrome&ie=UTF-8)
 * If you do not post this information, you are only going to waste time going back
   and forth with developer who need to be able to test with your environment in
   order to debug an issue. If enough time passes and you do not reply with the 
   information requested, your “help/support request” is likely to simply get closed
   without an answer for you.
 * So… do yourself, and every developer out there a favor… re-read the above…

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 * 0 replies
 * 1 participant
 * Last reply from: [Kevin Pirnie](https://wordpress.org/support/users/kevp75/)
 * Last activity: [3 days, 5 hours ago](https://wordpress.org/support/topic/how-to-request-support-2/)
 * Status: resolved