Support » Plugin: WHMCS Bridge » How to replace support ticket links in emails

  • Hello,

    First of all thank you for the awesome plugin! It works like charm.

    Now I have only one small issue, that when a user submit a support ticket, they get an email with a link to the ticket pointing to the actual whmcs installation path:
    /client/viewticket.php?tid=602808&c=jTcrAq5V

    I know I can edit the email from whmcs email templates but I can’t get a variable for the c=**** part

    I just need to know what variable to use in the email template to make this link
    /viewticket.php?tid=602808&c=jTcrAq5V
    becomes this:
    /?ccce=viewticket&tid=602808&c=jTcrAq5V

    so far I have this:
    /?ccce=viewticket$tid={$ticket_id}&c=
    but I still need a variable for c.

    Thanks.

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