How to remove/edit "Contact Us" tab on pages?

  • Resolved Davvy

    (@davvy)


    9 years, 1 month ago

    I’m a new user of both WordPress and Nirvana theme. I like both a lot, and have been able to customize some of the items on a new site I’m building. But I’ve been unable to figure out how to remove a “Contact Us” tab (widget?) which appears at the bottom of each page. Clicking it brings up an email form, but sending the email doesn’t work either. So I’d really like to find out how to (1) edit or (2) remove the tab completely.

    My site is here: http://www.svemfg.com/WP_Site/

    Thank you very much for any and all help!

    David

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  • jjbte

    (@jjbte)

    9 years, 1 month ago

    Do you mean the red tab in the lower right of your site’s pages? That has nothing to do with the Nirvana theme. You appear to have the Screets WordPress Live Chat plugin installed. Check the Screets website; the same tab appears there.

    If you don’t like it, or you want to make it work properly, you’ll have to either disable/remove the plugin or enter the proper settings for it in your admin area.

    Thread Starter Davvy

    (@davvy)

    9 years, 1 month ago

    Wow, thank you very, very much, jjbte!!!

    I had been so frustrated, trying to figure out how to get rid of that tab. As you wrote, it was the Screets WP Live Chat plugin. Once deactivated, of course the tab went away. Chalk it up to being a beginner with WP and using a theme like Nirvana, I kept looking all over for the solution but never came close to thinking it was Screets.

    That’s it then, thank you very much again. I was going to try a different theme next, but now I can happily go back to customizing the site using Nirvana. 🙂

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