Support » Plugin: MailPoet - emails and newsletters in WordPress » How to remove custom subscriber fields

  • Resolved w-sky

    (@w-sky)


    Hi there,

    I accidentally have created two new custom subscriber fields while importing from a csv, “Status” and “Global Status”.
    How can I get rid of them for all subscribers?

    I found instructions to remove custom fields from within the form editor, but this was for MailPoet2 and I can’t find a similar function now in the block editor. They are shown as custom fields but no way to remove them.

    How to delete a custom field in subscriber profile?
    https://wordpress.org/support/topic/how-to-delete-a-custom-field-in-subscriber-profile/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author MailPoet

    (@wysija)

    Hi @w-sky,

    You should go to your MailPoet > Forms page, edit one of them and remove the custom fields from there.

    Please let us know if you need any further assistance.

    I have this problem, too. Because of testing the custom-field for gdpr. And now all my tries in this case are on the manage subscriber-page. I have tried all as described here and on the regulare site and my form only has the custom field that´s right. But on the managementsite there are all and it looks aweful! So I can´t use this plugIn with this strange bug without the possibility to delete unnecessary custom-fields!

    Thanks for helping out fast in advance!

    I was not able to remove the subscriber fields by myself, at the end MailPoet Premium customer support logged in an removed them.

    Hopefully, some MailPoet update will bring a function to edit and remove custom subscriber fields in the database!

Viewing 3 replies - 1 through 3 (of 3 total)
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