• Resolved Bhavesh

    (@bhaveshinuscg)


    Hello pratik,

    Hope you are well

    our customer is asking to remove the stored credit card number.
    I don’t know where is his credit card number and how can I remove his credit card info from his profile on our site.

    can you please guide how to remove his credit card number

    Thanks in advance

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @bhaveshinuscg

    Can you please tell me all the payment gateways which you are using?

    Thread Starter Bhavesh

    (@bhaveshinuscg)

    Hello Pratik,

    Sure we used Stripe and Paypal payment gateways.

    Can you please guide quickly because we are in a little bit hurry and concern with a timeline

    Thanks in advance

    Plugin Support Keri.Jacoby

    (@kerijacoby)

    @bhaveshinuscg,

    The credit card needs to be removed from within your Stripe account. It can not be deleted by you or your customer from within EDD.

    You will need to locate the customer in your Stripe account via name or email or by clicking on the link in the EDD payment record. Once you have found the customer in your Stripe account you will see a Cards section in the customers profile. Click Remove.

    Thread Starter Bhavesh

    (@bhaveshinuscg)

    Hello @kerijacoby,

    Thank you for your kind response.

    In order to your answer, I would like to inform you we need to remove card options on front end so the user can remove cards if they have multiple cards added and they no longer want to list down all cards on front end.

    Am looking into the code if you have any suggestion I appreciate your guidelines.

    Thanks & Regards,
    Bhavesh Akhade

    Hi @bhaveshinuscg

    Thanks for your response.

    Can you please elaborate your query a little more with some rough screenshot? so I can understand it easily and help you my best.

    Thread Starter Bhavesh

    (@bhaveshinuscg)

    Hello @pratik-jain

    I got my answer from @kerijacoby.

    Thanks for your response.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘How to remove credit card infor’ is closed to new replies.