Support » Plugin: WooCommerce » How to remove billing address from order tracking page?

  • Resolved ahmad18mujtaba

    (@ahmad18mujtaba)


    Hi,

    I need to remove the billing email field on order tracking page by woocommerce. I want my users to track their orders only by using the ORDER ID.

    I haven’t found any solutions related to this please help me out.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello! the email field is a required field for tracking, removing the need for it will require you to recreate the order tracking template as well as the order tracking shortcode, which falls outside our support means.

    Thread Starter ahmad18mujtaba

    (@ahmad18mujtaba)

    So how can this be done? I found some coding related to this but it’s not yet working I am sure I am missing out on something.

    Can you please help me out?

    Hi @ahmad18mujtaba

    I need to remove the billing email field on order tracking page by woocommerce. I want my users to track their orders only by using the ORDER ID.

    I understand that you want to remove the Billing Email field on the Order Tracking page of your site.

    By default, there is no Order Tracking page in WooCommerce. Customers can only track orders under the My Account page.

    To understand you further, can you please share with us a clear screenshot of what you are referring to here so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or http://skitch.com/. You can share the direct link to the image as a response to this topic.

    Thread Starter ahmad18mujtaba

    (@ahmad18mujtaba)

    Hi,

    Thank you for getting back to me.

    I have made a page and added the order tracking shortcode from Woocommerce.

    Here’s the screenshot of that page:

    https://snipboard.io/horIfw.jpg

    Plugin Support Saif H. (woo-hc)

    (@babylon1999)

    Hi there,

    Thanks for the screenshot.

    The order tracking shortcode has no arguments, this will require some customization.

    Unfortunately, custom coding is not within our scope of support here. You can work with one of our partnered WooExperts to achieve this: https://woocommerce.com/experts/

Viewing 5 replies - 1 through 5 (of 5 total)
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