Support » Fixing WordPress » How to remove 5 malicious files

  • Hi,
    I found out that I have 5 malicious files. I do not know how to remove them from my Graphene-themed site.

    Can someone suggest how to do this or if there is a reasonably priced service to do this for me?

    Thank you,
    Barry Raphael

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    Take a deep breath and carefully follow this guide. When you’re done, you may want to implement some (if not all) of the recommended security measures.

    If you’re unable to clean your site(s) successfully, there are reputable organizations that can clean your sites for you. Sucuri and Wordfence are a couple.

    Thank you, Steve. I will check out the guide!

    Barry

    Checkout your 404.php possibly attacker leave some form there to upload malicious file. Same thing happen to me last time.. i check all files there is 404.php and it has an hidden form.

Viewing 3 replies - 1 through 3 (of 3 total)
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