how to reimport some selected items to facebook catalogue

  • Resolved th668

    (@th668)


    3 years ago

    hi,
    my woocommerce site been connected with the facebook page. everytime i import a new product to woocommerce, it works well to sync and also make the item available on the facebook catalouge. but, i have deleted some items from the facebook catalogue accidentally.

    May i seek for support: how can i re-import specific individual items from woocommerce to facebook catalogue ?

    thank you in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Sol J. a11n

    (@solstudioim)

    3 years ago

    @th668

    my woocommerce site been connected with the facebook page. everytime i import a new product to woocommerce, it works well to sync and also make the item available on the facebook catalouge.

    That’s great!

    but, i have deleted some items from the facebook catalogue accidentally.

    Sure, the solution is to resync the product so the deleted products on your catalog can be re-created when WooCommerce makes another sync.

    Please do this:

    Navigate to Marketing > Facebook > Product sync, then press the sync product. Please check this screenshot if you’re still unsure.

    Once that’s done.

    Please go to your Catalog page in Commerce Manager in your Facebook Business Manager.

    Do let me know if that resolves your issue.

    Thread Starter th668

    (@th668)

    3 years ago

    Hi, much thanks, it works now.

    Plugin Support Sol J. a11n

    (@solstudioim)

    3 years ago

    I am happy for you that it works now.

    I’ll close this thread, but feel free to open a new support thread if you need help with anything else

Viewing 3 replies - 1 through 3 (of 3 total)
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