Support » Plugin: Sandbox » How to recover from a broken upgrade

  • I am experimenting with the plugin. And did the following, purposely broken the site. Thus I was unable to login back in to switch OUT of the sandbox. I was able to undo the “break”

    But curious to learn, if an upgrade in the sandbox “broke” the site and prevented logging backing to fix. What’s is the solution, other than restoring the database.

    Great product.


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  • Plugin Author barteled


    The sandbox is “Activated” by placing a cookie in your browser. This notifies the .htaccess file to use a sandbox and which one. If for any reason you damage a sandbox to the point that you cannot use the deactivation link, simply delete the cookie (this varies per browser) and you will be returned to the live site. You can also use a different browser and this will bring up the live site.

    Some more information about this is in the FAQ.

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