Title: How to read Request & Response code
Last modified: November 19, 2016

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# How to read Request & Response code

 *  Resolved [Bozette](https://wordpress.org/support/users/bozette/)
 * (@bozette)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/how-to-read-request-response-code/)
 * I’m trying to setup this plugin but when I create an order and go to the Cart
   I get 7 instances of UPS Request and UPS Response code above the cart contents.
   I do see the cart correctly and the UPS shipping options but obviously something’s
   wrong. Is there something I should be looking for in the code? Any help would
   be appreciated

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [mickeywf](https://wordpress.org/support/users/mickeywf/)
 * (@mickeywf)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/how-to-read-request-response-code/#post-8462805)
 * Hi bozette,
 * The multiple request is going for different services like Groud, 2nd day air 
   etc. Are you facing any problem while getting rates ? In the response is there
   any error ?
 *  Thread Starter [Bozette](https://wordpress.org/support/users/bozette/)
 * (@bozette)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/how-to-read-request-response-code/#post-8463562)
 * Glad to understand why there were so many Requests/Responses. I read through 
   one response and did not find any error.
 * Yes, the rates are incorrect. We have a UPS account and have Negotiated Rates.
   Might I need to upgrade to the paid version because of that?
 * One thing that seems odd is when I ‘View Cart’ I see the Request and Response
   codes, below that the order shows correctly, then Cart Totals and then Shipping
   with the options and rates. This is before I’ve entered any address information.
   Seems this would be confusing to a customer and many might not know to use the
   Calculate Shipping button to enter their city and zip.
 *  [mickeywf](https://wordpress.org/support/users/mickeywf/)
 * (@mickeywf)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/how-to-read-request-response-code/#post-8463720)
 * Hi bozette,
 * Yes, you are right. You have to upgrade to premium version to get account rates.
 * The request/response will show only if you have debug mode turned on. After you
   set it up correctly, it is recommended to turn the mode off from plugin settings.
 * Hope this helps.
 *  Thread Starter [Bozette](https://wordpress.org/support/users/bozette/)
 * (@bozette)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/how-to-read-request-response-code/#post-8463816)
 * We’ll upgrade and give it a go. Debug mode is on. I just couldn’t find any errors
   in the response code.
 * Thanks very much for the help! I appreciate it.
 *  [mickeywf](https://wordpress.org/support/users/mickeywf/)
 * (@mickeywf)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/how-to-read-request-response-code/#post-8468204)
 * Hi bozette,
 * If you like our plugin, you can leave a review [here](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/reviews/)
   also.
 * This would be a huge encouragement for us.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘How to read Request & Response code’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/ups-woocommerce-shipping-method_0073aa.
   svg)
 * [UPS WooCommerce Shipping Method Plugin](https://wordpress.org/plugins/ups-woocommerce-shipping-method/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ups-woocommerce-shipping-method/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/)
 * [Active Topics](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [mickeywf](https://wordpress.org/support/users/mickeywf/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/how-to-read-request-response-code/#post-8468204)
 * Status: resolved