• Hi there,

    I’m really hoping someone can help. For about 6 weeks now, spam blog articles are being posted on my site (actual blog posts, not comments) every few days. They are posted under my name, as the author. No one else has authority to post articles.

    The posts contain unintelligible content with repeat wording relating to Russian brides and essay writing. My hosting provider directed me to sign up with their partner security company, but despite being locked into an expensive monthly contract with them to protect my site, nothing has changed. When a malware scan is run, nothing is found.

    I’m not a technical person, just the owner of the WordPress site, and I’m tearing my hair out. Is there any way to protect my site?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Do you have any sort of post-by-email system set up? If so, check on that, it could simply be spam email being posted to your site.

    If no, carefully follow this guide. When you’re done, you may want to implement some (if not all) of the recommended security measures and start backing up your site.

    Thread Starter juliettem

    (@juliettem)

    Hi James,

    Thanks for your quick response! I don’t have a post-by-email system set up to my knowledge. Where exactly would I look for this in my dashboard?

    I had a quick check of the links you’ve sent (I’ll look at them in more detail shortly), but it looks like I might need to hire someone to help me with this (since I’m not a developer). Can you recommend where I would look for someone to help me with this?

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    If you didn’t set up one, then you don’t have one. 🙂 WordPress doesn’t have that built-in, so you would have had to of installed and configured a plugin specifically for that.

    It’s on to the malware steps posted earlier then.

    If you want to hire someone, please try https://jobs.wordpress.net/ and do not accept any hire or direct access offers posted to these forums.

    Thread Starter juliettem

    (@juliettem)

    Ok great. Thanks so much for your help:)

    Thread Starter juliettem

    (@juliettem)

    And I’ll not accept any offers as advised. Thanks again.

    Not sure if this has been fixed yet, but it could be something as simple as your website being hacked and the person who is posting simply has administrator access without your knowledge.

    changing your username/password and deleting the old one (and of course beefing up website security) would fix the problem in this case.

    Thread Starter juliettem

    (@juliettem)

    Thanks, no it’s not fixed yet. I have tried changing my admin password but this hasn’t worked. I wasn’t sure what you meant by ‘delete the old one’. Do you mean that I should delete my admin password, or actually delete the user account? Thanks in advance.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    If changing the password didn’t work, then they still have access somehow, and it’s not directly through the account.

    You’ll need to follow the full guide linked to earlier.

Viewing 8 replies - 1 through 8 (of 8 total)
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