• Resolved Gong


    Hey there,
    I should uninstall plugin from ftp and database in order to reinstall everything.
    Plugin stopped tracking do to internal server error and there’s no way to let it start again.
    So i’m performing a clean uninstall and reinstall after.
    Where should i look then?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jason Crouse


    Hi @gongwp,

    you can simply uninstall the plugin via the WordPress admin (on the “Plugins” screen). This will also delete all the tables and remove all the settings from the database. You may want to backup that data (not the settings) so that you can restore it after you notice the clean install works as expected.


    Thread Starter Gong


    this solved last issue now it all works like a charm

    keep up the good work!

    Plugin Author Jason Crouse


    Please consider writing a review for Slimstat as a token of appreciation for the support you received. It would be a nice way to say thank you and to let people know how much you value this plugin:


    Best Regards,
    Jason Crouse

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘How to perform a clean uninstall’ is closed to new replies.