Support » Plugin: Slimstat Analytics » How to perform a clean uninstall

  • Resolved Gong

    (@gongwp)


    Hey there,
    I should uninstall plugin from ftp and database in order to reinstall everything.
    Plugin stopped tracking do to internal server error and there’s no way to let it start again.
    So i’m performing a clean uninstall and reinstall after.
    Where should i look then?
    Thanks!
    gongwp

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jason Crouse

    (@coolmann)

    Hi @gongwp,

    you can simply uninstall the plugin via the WordPress admin (on the “Plugins” screen). This will also delete all the tables and remove all the settings from the database. You may want to backup that data (not the settings) so that you can restore it after you notice the clean install works as expected.

    Best,
    Jason

    Gong

    (@gongwp)

    Thanks,
    this solved last issue now it all works like a charm

    keep up the good work!
    gongwp

    Plugin Author Jason Crouse

    (@coolmann)

    Please consider writing a review for Slimstat as a token of appreciation for the support you received. It would be a nice way to say thank you and to let people know how much you value this plugin:

    https://wordpress.org/support/plugin/wp-slimstat/reviews/#new-post

    Best Regards,
    Jason Crouse

Viewing 3 replies - 1 through 3 (of 3 total)
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