How to not store spam comments at in in WP

  • Resolved Adam @ WPCrafter

    (@wpcrafter)


    4 years, 8 months ago

    Currently testing the plugin having come from Antispam Bee which was causing some issues on a custom post type.

    What I like about the old plugins was, it wouldn’t even capture the spam comments, then the only comments that were in the spam folder were ones that it was unsure about.

    This made it easier to manage.

    With Cleantalk it’s capturing these obvious spam comments which makes it hard to audit the spam folder for false positives.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support amagsumov

    (@amagsumov)

    4 years, 8 months ago

    Hello, @wpcrafter

    Thank you for your request.

    Yes, plugin can automatically delete spam comments.

    For this, please enable the option “Automatically delete spam comments” in plugin settings.

    WordPress Admin Page —> Settings —> Antispam by CleanTalk —> Advanced settings —> enable the option “Automatically delete spam comments” —> Save Changes.

    Did it help?

    Best regards.

    Thread Starter Adam @ WPCrafter

    (@wpcrafter)

    4 years, 8 months ago

    Yes, I have seen that, my concern is that there would be false positives in there and it’s deleting all of them, no way to audit.

    Or with Cleantalk is it unlikely to have false positives?

    Also, I am unsure how your email verification for registrations works. After installing I had someone register with an unworking email address.

    See https://d.pr/i/F6WOf1

    Plugin Support amagsumov

    (@amagsumov)

    4 years, 8 months ago

    1. The probability of false positives is there, but it’s very small.

    2. Please, create a topic in our support system, so we can know your CleanTalk profile and check your anti-spam logs:
    https://cleantalk.org/my/support/open

    Thank you.

    Thread Starter Adam @ WPCrafter

    (@wpcrafter)

    4 years, 8 months ago

    Done, thank you.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    4 years, 8 months ago

    We received and answered it.

Viewing 5 replies - 1 through 5 (of 5 total)
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