Support » Plugin: ActiveCampaign - Forms, Site Tracking, Live Chat » How to not load ActiveCampaign CSS after last update

  • Resolved davigbr


    After the last update, I can’t figure out how to prevent AC from loading the form CSS. Before that I could do it by just disabling the checkbox in the plugin settings page. Maybe I’m missing something? Can you help me?

Viewing 7 replies - 1 through 7 (of 7 total)
  • I am having the same issue here

    Agreed, please don’t force AC CSS on us, some of us have styled the forms very specifically and now are stopping updates going through for this reason.

    Hi all

    Use ‘css=”0″‘ attribute in shortcode. Example [activecampaign form=1 css=”0″].


    Sorry for the confusion and display issues. It was never our intention to force ActiveCampaign CSS for all forms. A Hotfix release 8.1.3 was deployed this morning.

    We initially didn’t support block/shortcode level CSS options, we added support for css=0/1 in v8.1.0

    The plugin settings CSS options and caching were deemed confusing internally, so we intended to deprecate that. We did this last release, but failed to properly account for the fact that even though the plugin updated, the existing blocks/shortcodes did not.

    Existing blocks, despite being on the newest plugin version, hadn’t actually updated their code/logic. Instead of using the existing global setting as a fallback we erroneously used css=1.

    Despite being hidden in the plugin settings, shortcodes and blocks without an opinionated css=0/1 will use the legacy routine of rendering based on the plugin settings. All new blocks will force an opinionated setting for the CSS to avoid these sorts of issues in the future.

    As mentioned above, an explicit value for css=”” is the direction we’d like to move.

    Very sorry for the inconvenience. I’ll be monitoring the thread if you have continued issues or questions.

    • This reply was modified 1 year, 5 months ago by acjhorton.

    Update: We’ve rolled back the settings deprecation on the plugin settings. The customer experience should now be as it was before 8.1.2. We’ve identified new test cases and user patterns so this won’t happen again.
    Customers can still use the css= params or the block editor, but they can again continue to use the settings for classic editor experience and legacy shortcodes with no css= parameter if they choose. Thank you for the patience and feedback.

    I can’t seem to find documentation anywhere for these shortcode attributes. Is there a similar attribute that will turn off the Google Fonts request?

    Plugin Author activecampaign


    Our latest release has improved clarity around the shortcode and attributes. 8.1.5

    I’ve added a ticket to address the Fonts request, but it may not be picked up right away.

Viewing 7 replies - 1 through 7 (of 7 total)
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