• Resolved Robert Orzanna

    (@orschiro)


    Hi team,

    Can you please take a loot our checkout flow at https://sueca13flores.com/finalizar-compra/?

    I would like to limit the shipping province to just Valencia (Spain)?

    Billing should be available to all countries and all provinces, however.

    Do you have any idea how to accomplish this using your flow?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @orschiro,

    To configure which countries and regions for shipping and billing, you need to edit your WooCommerce settings at WP Admin > WooCommerce > Settings > General.

    You can see more information about the WooCommerce settings in their documentation at https://woocommerce.com/document/configuring-woocommerce-settings/general/.

    I’m closing this topic for now.

    Best,
    Diego.

    Thread Starter Robert Orzanna

    (@orschiro)

    I can only limit shipping country, but not province. 🙁

    Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @orschiro,

    It is still possible to limit the shipping area in the shipping configuration at WP Admin > WooCommerce > Settings > Shipping. But in that case, all the other provinces you don’t want to ship to will still be available to select in the checkout form, and a message for “no shipping methods available” will be displayed when the customer selects those provinces.

    Another way to do it is to use a checkout field editor plugin to change the options available for the province field to limit it to the provinces you ship to. Currently, we recommend using the plugin Checkout Field Editor for WooCommerce (by Themehigh), as we have tested and added full compatibility with it for Fluid Checkout.

    I hope this helps already.

    In any case, this type of change is considered customization which is not covered by our support scope.

    I’m closing this topic for now.

    Best,
    Diego.

    Thread Starter Robert Orzanna

    (@orschiro)

    Appreciate your answer, thanks Diego!

    Thread Starter Robert Orzanna

    (@orschiro)

    Hi Diego,

    I used your recommended plugin to add new required fields for shipping date and time.

    But for some reason, I can skip those fields upon checkout.

    Any ideas?

    Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @orschiro,

    Fluid Checkout was skipping the validation for some fields added by other plugins if those fields did not have the class input-text or matched other criteria.

    The problem has been fixed and the changes will be available with the next update of the plugin, which is set to be released in a few days.

    You can also use the beta version from the link below:

    Additionally, the missing class input-text is also why the date field on your website does have the same look and feel as the other fields. That is a compatibility issue between the Checkout Field Editor plugin and theme used, as the theme expect the fields to have that class to apply the correct styles.

    To get that fixed, I suggest you contact the Themehigh or the theme support teams and see if they can fix that for you.

    I’m closing this ticket for now. If you need further assistance related to this issue, simply reply to this message to re-open it.

    Best,
    Diego.

    Thread Starter Robert Orzanna

    (@orschiro)

    Thanks, Diego!

    why the date field on your website does have the same look and feel as the other fields.

    What do you mean exactly? To me, it looks totally fine. 🙂

    Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @orschiro,

    I meant that the date field “does not* have the same styles” as other fields, see the postal code field for example on the screenshot below take from your video. See that the border is darker and thicker on the date field, and the field is smaller in height compared to other fields.

    Best,
    Diego.

    Thread Starter Robert Orzanna

    (@orschiro)

    Ah, I understand!

    Well, but even if I add the missing class to the field, it’s still looking not the same.

    Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @orschiro,

    I see, but when you use that “Class” field in the field settings, that is not applied to the expected element but to its container element, and the Checkout Field Editor does not use the input field classes even when set correctly via code.

    You will need to contact the Themehigh or your theme’s support team to get this fixed, since changes to the Checkout Field Editor will likely be needed.

    I’m closing this ticket for now. If you need further assistance related to this issue, simply reply to this message to re-open it.

    Best,
    Diego.

    Thread Starter Robert Orzanna

    (@orschiro)

    I see!

    Going to raise this issue with the Checkout Field Editor team then.

    Thanks!

Viewing 11 replies - 1 through 11 (of 11 total)
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