I installed a ftp client. Now what? Sorry, but I need step-by-step directions. I am totally lost. Thank you!
Kailani, people can only help so much through the medium of text. I'd suggest going out and finding a live human being who can actually show you what to do, because that way, you'll be more likely to figure it out and understand what's going on.
FTP'ing is pretty basic and essential to operating a site on the internet, so if you don't know how to do it, then you really can't operate a site correctly in the first place. Getting some direct, hands on instruction would be preferable to trying to read how to do it.
Basically, you're not going to get "step-by-step" directions. It's not like making food from a receipe or something. What you actually do depends on lots of things, and what you need to learn and understand is the process, not the instructions.