Support » Theme: Neve » How to hide “menu icon” , “secondary menu” etc?

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  • Hi,

    Can you please share your site URL so I can have a look? That shouldn’t be there.

    Regards,
    Rodica

    The following is my site url.
    https://naturewalker.co/treat-insomnia/

    Hi,

    Thank you for the site. It looks like you are seeing those things just in the customizer, and not on the site as well?
    If so, could you please try to disable all your plugins, and activate them one by one and see if that has any impact?
    If not, can you please let me know which version of WordPress are you using?

    Regards,
    Rodica

    The problem was resolved after I had deactivated plugin “Akismet Anti-Spam”.
    Then, I activated “Akismet Anti-Spam” again.
    I will continue to monitor and see whether the problem will come back.
    Thanks 🙂

    Thanks for letting me know. It was probably related to caching 🙂

    Hi Rodica,
    So far the problem does not occur again 🙂
    Could you explain what “caching” is? Are you referring to this https://wordpress.org/support/article/optimization-caching/

    If it is caused by caching, what should I do to prevent this problem from happening? I need to create a few more websites soon.
    Thanks.

    Hi,

    Yes, that’s caching :). Some plugins offer caching options, that help you have a faster site ( not loading the content every time ) but there are cases when it can cause issues.

    If you are using a caching plugin, and you are currently working on changing things on the site, to be sure you see the latest changes, you need to clear the cache from the plugin ( each plugin offer an option for this ) and from the browser.

    Regards,
    Rodica

    Hi Rodica,
    Thank you so much. 🙂

    Hi @naturewalksg,

    You’re welcome! Happy to be able to help out!

    Regards,
    Rodica

    P.S. If you are happy with our theme or support you can always leave us a review here https://wordpress.org/support/theme/neve/reviews/. It would help us a lot!😊

Viewing 9 replies - 1 through 9 (of 9 total)
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