How to get completely rid of the “Add Order Note” system in “My Account” ?

  • Resolved tnn

    (@noelforge)


    2 years ago

    Hi everyone.

    I’ve been trying to get rid of the “Order Note” system which is provided with Woocommerce by default.

    Not only is the layout chaotic and quite franklyn ugly ( see picture ) but I already have a ticketing system, so there really isn’t a need for two.

    I tried this solution, but it also deletes the whole “Order Details” section, so this isn’t good either.

    https://wordpress.org/support/topic/remove-order-notes-from-account-page/

    Anyway, thanks a lot for your input and ideas, and have a nice day !

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Rashed Ripon (a11n)

    (@rur165)

    2 years ago

    Hello @noelforge ,

    I understand you want to remove order notes from the checkout fields, right?

    If this is the only customization you want to make for the checkout fields, you can use the snippet using a Code Snippet plugin:

    add_filter( 'woocommerce_enable_order_notes_field', '__return_false', 9999 );

    I borrowed the code from here.

    If you considering other customization on the checkout fields, consider exploring Checkout Field Editor.

    Thank you 🙂

    Thread Starter tnn

    (@noelforge)

    2 years ago

    Hi.

    No thanks, I don’t care about the checkout page nor have I ever mentioned it.

    I precisely asked how to get rid of the Order Note system on the “My Account Page”

    I also linked a picture of the “My Account page”, and the “Order note system” that I wanted to get rid off.

    View post on imgur.com

    I also linked similar topic asking how to get rid of the “Order note system” on the “My Account page”.
    https://wordpress.org/support/topic/remove-order-notes-from-account-page/

    Does anybody know how to get rid of that abomination ? This is extremely aggravating that I can’t even customize something that basic.

    • This reply was modified 2 years ago by tnn.
    Plugin Support Paulo P – a11n

    (@paulostp)

    2 years ago

    Hello,

    That’s not looking like WooCommerce’s default “My account” page. You can see there’s no reference to “order notes” here: https://woocommerce.com/document/the-my-account-page/

    It’s my understanding that the form you mention is being inserted by another plugin or code customization.

    So we can have a better understanding of your setup, can you please share your System status report? You can find it in WooCommerce > Status > Get system report > Copy for support and then paste it here.

    Thread Starter tnn

    (@noelforge)

    2 years ago

    Hi and thanks for your answer.
    Yeah it looks like you’re right.

    Not sure how that happened, but if anyone Google for the fix, here is what happened ;

    I was using WCFM on a staging site and I got mixed up ( woocommerce frontend manager marketplace or whatever the exact acronym is )

    The correct fix for my issue should be put in Functions.php

    add_filter ( 'wcfm_is_allow_customer_add_note', '__return_false' );

    Source : https://wclovers.com/forums/topic/customer-order-notes/

    Sorry about that…

    • This reply was modified 2 years ago by tnn.
    Plugin Support Sérgio L. a11n

    (@csnlima)

    2 years ago

    Hi @noelforge,

    No problem! We’re glad you fixed it, and thanks for letting us know how you did it.

    Feel free to open a new topic if you have any further questions.

    Best,

Viewing 5 replies - 1 through 5 (of 5 total)
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