How to fix the error message: Domain limit exceeded

  • Resolved handeke

    (@handeke)


    1 year, 1 month ago

    The site has this plugin and its Pro and Gold extensions. Both of them report in the license key tab: Domain limit exceeded.

    I have made three support tickets about this, but I am not getting a response. Does anyone know how to remove this error message or how to contact the plugin creator in another way?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author DylanAuty

    (@dylanauty)

    1 year, 1 month ago

    Hi @handeke,

    Thank you for getting in touch, we do appreciate your time.

    Unfortunately, as licensing is a part of our premium add-ons, we are not allowed to discuss this issue via these forums. These forums are reserved for support and discussion of the base plugin, as per the WordPress.org guidelines.

    I do want to get in touch with you as a priority, and as such I’d like to ask if you could share a link to one of your linked domains. With this I should be able to access your account information and get in touch with you directly from my side.

    Thread Starter handeke

    (@handeke)

    1 year, 1 month ago

    Hi @dylanauty,
    Thanks for the quick response. I submitted a new support ticket on your website, referring to the discussion in this forum. Hopefully we can get this resolved now.

    Plugin Author DylanAuty

    (@dylanauty)

    1 year, 1 month ago

    Thank you @handeke – Just a quick confirmation that we did receive your ticket and I have reached out to you. You should see an email from me shortly, please do let me know if you do not receive anything, in which case I will email you directly outside of our support desk.

    Thread Starter handeke

    (@handeke)

    1 year, 1 month ago

    Thank you for your reply. I received your message.

    Thread Starter handeke

    (@handeke)

    1 year, 1 month ago

    Problem solved. Error message removed with Dylan’s help.

    • This reply was modified 1 year, 1 month ago by handeke.
Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘How to fix the error message: Domain limit exceeded’ is closed to new replies.