Support » Installing WordPress » How to fix “Client does not support authentication protocol requested by server”

  • My new installation repeatedly died when trying to locate the database server (or so it said), but I was able to access the database from the MYSQL command line using the exact details in the WP-CONFIG file.. I found this script –



    $link = mysql_connect(‘localhost’, ‘root’, ‘xxxxxxxxx’)
    or die(‘Could not connect: ‘ . mysql_error());



    that displayed the protocol error above. Once that was determined, then the following information cleared up the issue in a flash.


    MySQL 4.1 and up uses an authentication protocol based on a password hashing algorithm that is incompatible with that used by older clients. If you upgrade the server to 4.1, attempts to connect to it with an older client may fail with the following message:

    shell> mysql
    Client does not support authentication protocol requested by server; consider upgrading MySQL client

    To solve this problem, you should use one of the following approaches:

    * Upgrade all client programs to use a 4.1.1 or newer client library.
    * When connecting to the server with a pre-4.1 client program, use an account that still has a pre-4.1-style password.
    * Reset the password to pre-4.1 style for each user that needs to use a pre-4.1 client program. This can be done using the SET PASSWORD statement and the OLD_PASSWORD() function:

    mysql> SET PASSWORD FOR some_user@some_host = OLD_PASSWORD(‘{your old password here}’);

    eg. SET PASSWORD FOR root@localhost = OLD_PASSWORD (‘password’); worked perfectly

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