Support » Plugin: UpdraftPlus WordPress Backup Plugin » How to find address of a remote storage that use UpdraftPlus?

  • Resolved tatyana100

    (@tatyana100)


    I could not restore – it said that zip. files are not available.
    And after restoration some pictures were missing…
    Then restore was successful but I still could not find the address of remote storage…
    How to find address of a remote storage that use UpdraftPlus?
    I know it is on Google Drive but what’s exact address?
    How to follow as below?
    “You appear to be already authenticated, though you can authenticate again to refresh your access if you’ve had a problem”

    thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    You need to login to the Google Drive account and then click the authentication link which you can find in the UpdraftPlus “Settings” tab. See video here on how to connect UpdraftPlus to Google Drive – https://www.youtube.com/watch?v=8AyNWJ6EvuY

    Regards,
    Bryle

    Thread Starter tatyana100

    (@tatyana100)

    I have several Google accounts – checked 2 of them and could not find Updraft Plus.

    How can I follow
    “authenticate again to refresh your access if you’ve had a problem”?
    I had a problem when pictures are dissaperad after backup/restore because could not find remote drive.
    How to refresh my access and how to find where this remote drive?

    //on screen on Setting

    Authenticate with Google:
    (You appear to be already authenticated, though you can authenticate again to refresh your access if you’ve had a problem). Follow this link to remove these settings for Google Drive.
    To de-authorize UpdraftPlus (all sites) from accessing your Google Drive, follow this link to your Google account settings.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    “How to refresh my access and how to find where this remote drive?”
    > You need to have access to the same Google Drive account to re-authenticate it. The account name should also be shown in the UpdraftPlus Google Drive settings.

    Regards,
    Bryle

    Thread Starter tatyana100

    (@tatyana100)

    I understand it but could not see any uploading on Google accounts.
    Can I see it on UpdraftPlus plugin itself?
    thanks.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Apologies for the late reply.

    Yes, you should see a Google drive icon in the “Backup/Restore” tab.

    Regards,
    Bryle

Viewing 5 replies - 1 through 5 (of 5 total)
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