How to edit: We’ll return today at 07:30 PM

Hi Rajeevbagra,

It looks like you have the chat flow configured to display certain hours of availability. You can update this in your inbox settings here:

(if your data is based in the EU):
https://app-eu1.hubspot.com/l/live-messages-settings/inboxes/

OR ELSE

https://app.hubspot.com/l/live-messages-settings/inboxes/

then:

1. Hover over chat and click edit
2. On the next screen you should see an availability tab. Click this
3. You can update the setting here.

Loom demo of these instructions here. Let me know if you have any further issues.

Best,

Conor

• This reply was modified 2 months, 1 week ago by cheffernan.
• This reply was modified 2 months, 1 week ago by cheffernan.
• This reply was modified 2 months, 1 week ago by cheffernan.
• This reply was modified 2 months, 1 week ago by cheffernan.