Support » Plugin: WP-Live Chat by 3CX » How to edit GDPR notice?

  • Resolved Mark Max Henckel

    (@sommerinhamburg)


    It is necessary to adapt the PRIVACY NOTICE. That does not seem to be really possible. Why not? Or is it possible? How?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WP-LiveChat

    (@wp-livechat)

    Hi Mark,

    That’s a good idea. We’ll add this feature in an upcoming release of the plugin.

    Plugin Author wordpress3cx

    (@wordpress3cx)

    Hello @sommerinhamburg, we added the feature you requested in new version 8.1.4. Give us some feedback!

    Howdy, I was just about to write the same request because we needed to translate the notice(s).

    However, the custom text only works partially! The first part of the message is replaced with our translation, but below there always comes this part:

    “We use WP Live Chat by 3CX as our live chat platform. By clicking below to submit this form, you acknowledge that the information you provide now and during the chat will be transferred to WP Live Chat by 3CX for processing in accordance with their Privacy Policy.”

    Also, this part is still shown when on-premise mode is active, but I think it would be irrelavant in on-premise mode.

    Plugin Author WP-LiveChat

    (@wp-livechat)

    Hi there,

    We plan to eventually review and simplify this part. We don’t want to have to show a boatload of text every time someone wants to start a chat.

    We’ll get this out as soon as we can.

    That would be great! Looking forward. 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.