• Resolved antonio967

    (@antonio967)


    Hi!

    I have created some new fields, but the information entered by the client does not appear in the user account on the backend, nor in the My Account page of Woocommerce in the frontend. I understand that they are displayed in the order details in custom fields, but customers do not know this and by verifying that their account data has been correctly registered, they do not see the data of the new fields and can not edit them, and surprised most enter in touch, overloading us with it.
    How to correct this, please?

    Another detail: When the customer enters orders into their account, some fields are displayed twice. How to fix this?

    Thank you very much.

    • This topic was modified 5 years, 7 months ago by antonio967.
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  • Plugin Author ThemeHigh

    (@themehigh)

    >> I have created some new fields, but the information entered by the client does not appear in the user account on the backend, nor in the My Account page of Woocommerce in the frontend.

    This version doesn’t have the option to modify the data in the user account on the backend and in the My Account page.

    >> When the customer enters orders into their account, some fields are displayed twice. How to fix this?

    We are a little bit unclear about your exact issue. Could you please clarify us with the help of screen-shots.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    We hope your issue is resolved now.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘View data for the new fields in the user account and my account’ is closed to new replies.