Support » Plugin: WP Hide & Security Enhancer » How to disable the plugin when lost access to admin dashboard

  • Plugin Author tdgu

    (@tdgu)


    If the plugin is required to be turned off and the admin access is not possible, this can be done through any ftp client or cPanel hosting administration area. The process is simple and require few steps:

    1) Try the recovery link which has been sent to your e-mail when plugin installed. This reset everything to default, so all urls appear in default format.

    If the link can’t be located, the following alternative method can be used:

    2)

    • Remove the plugin folder altogether, at wp-content/plugins/wp-hide-security-enhancer
    • Open .htaccess file located in WordPress directory base and remove any lines between
      BEGIN WP Hide & Security Enhancer
      ..
      END WP Hide & Security Enhancer

    At this point the access to dashboard is restored. A cache clear should be done for WordPress site, hosting (if use) and cdn service (if apply).

    At Since all urls changes where applied virtually, after completing the above steps, everything reverts to default format. If have issues with any above steps, feel free to contact us and we will help.

  • You must be logged in to reply to this topic.